Facebook’s Virtual Assistant M is dead, so are Chatbots

Another older piece about how chatbots are dead just because Facebook pulled the plug on its M service which had never launched in the first place: Facebook’s Virtual Assistant M is dead, so are Chatbots Last spring, M’s leaders admitted the problems they were trying to solve were more difficult than they’d initially realized. Let’s say this […]

Chatbots are dead

Just to revisit this old piece about the demise of chatbots: How This Founder Realized the Tech Trend He’d Built His Company on Was All Hype “Chatbots are dead,” he tells Inc. “I’m not even sure if we can say ‘chatbots are dead,’ because I don’t even know if they were ever alive.” Let’s just say […]

Chatbots: What Happened?

A decent post-mortem of the chatbot hype, with some great examples, but ultimately a somewhat too limited view for so broad a trend: Chatbots: What Happened? A lot of work goes into designing and building even a simple app, be it native or web. With a bot, a lot of that complexity disappears — from user interaction […]

Android’s Messaging Strategy

The history of missed opportunities for Google when it comes to messaging is long and tragic. Stunning then that they are giving up on mobile and betting everything on RCS the Verge writes. If you’re still trying to wrap your head around the idea that Google won’t have a standalone consumer chat app, well, so […]

Alexa Is a Revelation for the Blind

A personal story by Ian Bogost about how voice user interfaces can be literally life-changing for people who have been left behind by technological progress. I let the idea roll around in my head and realize what I’ve gotten wrong. I was thinking of the Echo as a tool for exchanging information. That explains why […]

Conversations in the Design in Tech Report

Nice that this year’s design in tech report feels that conversational experience design is worth talking about. Better yet, the principles of conversation say that you should talk to some of these systems. These are just very general notes about the phenomenon but despite the current misgivings we can say that things are still going […]

Facebook shutting down M

Let’s just say that it’s not at all unexpected that Facebook has shut down M. The extremely limited use cases and geographical coverage of the early demos were just going to be impossible to scale up to any larger audience. We can see that most of these broader assistants have either folded or pivoted. It seems […]

Spotify set to announce voice system

So it looks like Spotify is going to announce a bunch of stuff on April 24th, probably focused on voice control. The question here is how it will fit into the existing ecosystems. Most of the major voice boxes have their own catalogues of music, so it’s hard to see what Spotify can add there. […]